The Data Protection Act

Under the Data Protection Act 1998, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it. We do not pass on your details to any third party or government department unless you give us permission to do so or as required pursuant to a statutory obligation.

What information do we collect?

We collect two kinds of information from visitors to Palladium Solutions: feedback (through visitors emailing us) and site usage information, from cookies and log files.

Enquiry

You can send us your enquiry by completing the enquiry form online: Completing the enquiry form will automatically generate an email directed to us. If this enquiry form is asking for information, we may need to contact other partners to find that information. If your question is technical, we may need to pass it to our technology suppliers.

We do not pass on any of your personal information when dealing with your enquiry. Once we have replied to you, we keep a record of your emails for six years for reference and audit purposes, after which it is destroyed

Site usage information

Cookies

Cookies are pieces of data that are often created when you visit a website, and which are stored in the cookie directory of your computer.

The cookies do not contain any personal information about you, and they cannot be used to identify an individual user.

Log files

Log files allow us to record visitors' use of the site. Netsquared, our web developers, puts together log file information from all our visitors, which we use to make changes to the layout of the site and to the information in it, based on the way that visitors move around it.Log files do not contain any personal information.

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.